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Privacy Policy

About Us

This is a privacy policy for Cookie Express Ltd.. Our homepage on the Web is located at http://www.cookieexpress.ca. The full text of our privacy policy is available on the Web at http://www.cookieexpress.ca/trellis/privacy Users may go to http://www.cookieexpress.ca/trellis/contact for information on how to opt-in or opt-out of use of their information.

We invite you to contact us if you have questions about this policy. You may contact us by mail at the following address: 

Cookie Express Ltd.

1160 High Road

Kelowna, British Columbia V1Y 7B1 

Canada

You may contact us by e-mail at sales@cookieexpress.ca. You may call us at (250) 763-7445.

Dispute Resolution and Privacy Seals

We have the following privacy seals and/or dispute resolution mechanisms. If you think we have not followed our privacy policy in some way, they can help you resolve your concern.

  • New Dispute: If you have any disputes, please contact us to have them remedied.

Additional Information

This policy is valid for 365 days from the time that it is loaded by a client.

Data Collection

P3P policies declare the data they collect in groups (also referred to as "statements"). This policy contains 4 data groups. The data practices of each group will be explained separately.

Group "Access log information"

At the user's option, we will collect the following data:

  • Click-stream data
  • HTTP protocol elements

This data will be used for the following purposes:

  • Completion and support of the current activity.
  • Web site and system administration.
  • Research and development.

This data will be used by ourselves and our agents.

The following explanation is provided for why this data is collected:

Our Web server collects access logs containing this information.

Group "Cookies"

At the user's option, we will collect the following data:

  • HTTP cookies

This data will be used for the following purposes:

  • Research and development.
  • One-time tailoring.

This data will be used by ourselves and our agents.

The following explanation is provided for why this data is collected:

Cookies are used to track visitors to our site, so we can better understand what portions of our site best serve you. We also use cookies to allow our server to maintain information about the contents of your shopping cart.

Group "Transaction info (required)"

At the user's option, we will collect the following data:

  • Physical contact information
  • Online contact information
  • Demographic data
  • Purchase information

This data will be used for the following purposes:

  • Completion and support of the current activity.

This data will be used by ourselves and our agents. In addition, the following types of entities will receive this information:

  • Delivery services. The user must opt-in to this data sharing.

The following explanation is provided for why this data is collected:

Information we collect in order to process your purchase.

Group "Transaction info (optional)"

At the user's option, we will collect the following data:

  • Physical contact information
  • Online contact information
  • Demographic data
  • Purchase information

This data will be used for the following purposes:

  • Completion and support of the current activity.

This data will be used by ourselves and our agents. In addition, the following types of entities will receive this information:

  • Delivery services. The user must opt-in to this data sharing.

The following explanation is provided for why this data is collected:

Information we collect in order to process your purchase.

Cookies

Cookies are a technology which can be used to provide you with tailored information from a Web site. A cookie is an element of data that a Web site can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.

Our site makes use of cookies. Cookies are used for the following purposes:

  • User targeting
  • Research and development

Compact Policy Summary

The compact policy which corresponds to this policy is:

CP="IDC DSP COR CURa ADMa DEVa TAIa OUR DELi BUS IND PHY ONL UNI PUR COM NAV DEM STA"

The following table explains the meaning of each field in the compact policy.

Field Meaning
CP= This is the compact policy header; it indicates that what follows is a P3P compact policy.
IDC Access is available to contact information.
DSP The policy contains at least one dispute-resolution mechanism.
COR Violations of this policy will be corrected.
CURa The data is used for completion of the current activity.
ADMa The data is used for site administration.
DEVa The data is used for research and development.
TAIa The data is used for tailoring the site.
OUR The data is given to ourselves and our agents.
DELi The data is given to delivery services, if the user selects it.
BUS Our business practices specify how long the data will be kept.
IND The data will be kept indefinitely.
PHY Physical contact information is collected.
ONL Online contact information is collected.
UNI Unique identifiers are collected.
PUR Purchase information is collected.
COM Computer information is collected.
NAV Navigation and clickstream data is collected.
DEM Demographic and socioeconomic data is collected.
STA State-management data is collected